Reports
Reports
GALE Reports Overview
Use reports to remotely track activity, identify trends, and measure impact across all deployments. Go to identity.19labs.com/login/rp to view your deployment activity now!
Report Types
What is a Usage report?
A "usage report" indicates all usage that occurred on each selected device within a specified time period. The usage report includes: success and failure numbers for calls, sensors, and logins, session totals, forms submitted, prescriptions created, and more...
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What is a Calls report?
A "calls report" is a detailed list of all the calls that occurred on each selected device within a specified time period. The calls report includes: clinic name, start time, duration, wait time, status (complete, cancelled, interrupted), number of participants, and provider name for billing purposes.
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What is a Forms report?
A "forms report" is a detailed list of all the forms that were interacted with on each selected device within a specified time period. The forms report includes: form name, submitted time, and the form status (continue, finish & save, cancelled, external form).
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What is an Ops report?
An "ops report" or "operations report" returns technical data for each selected device at the time of the report. The ops report includes: serial number, activation date, software version, Android details, manufacturer details, and when the device was last seen by the Deployment software.
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What is an Events report?
An "events report" returns technical data for each selected device within a specified time period. Each event is a details snapshot of what happened during the session of the timestamp defined.
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What is an Adverse report?
An "adverse report" indicates all adverse events reported on each selected device within a specified time period. The adverse report includes: crashes, fatal errors, network latency, disconnects from Proxy, and server interruptions.
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Go to: How to run a report​​
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How to run Reports
Devices on a single deployment
Gain insights into a single deployment by remotely tracking activity, ​identifying trends, measuring impact, and troubleshooting.
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Log in to the reports portal at identity.19labs.com/login/rp
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Select "Create Report"​​​
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Generate for is "Devices" by default
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Note: if you manage only 1 Deployment, this option may be hidden.​
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Report type is "Usage Report" by default.
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Select the appropriate option from the dropdown:​
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Usage​
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Calls
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Ops
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Events
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Adverse
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Forms
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Date range is "Yesterday" by default
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Select the appropriate date range from the dropdown
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Select "Remove Inactive Devices" if desired
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Select "Run Report"
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Options for the report once it's run
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Sort the columns by clicking on the column title
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Export the report as a CSV and upload it where desired​
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Copy and paste straight from reports into a formatted spreadsheet​​
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Multiple deployments at the same time - NEW!
If you manage multiple deployments, you may run them all at once using the "Careprovider" option in the "Generate For" dropdown. This will return a report with device usage from every device on every selected Care Provider.
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Log in to the reports portal at identity.19labs.com/login/rp
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Select "Create Report"​​​
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Generate for is "Devices" by default. Select "Careprovider" from the dropdown
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Note: if you manage only 1 Deployment, this option may be hidden. See Devices on a single deployment for more options​
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Select Care Providers for the report
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Individual Care Providers: use the checkbox beside the device name
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All Care Providers: use the checkbox at the top to select all​​
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Note: Every device will be reported on from each selected Care Provider.
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Report type is "Usage Report" by default.
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Select the appropriate report option from the dropdown​
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Date range is "Yesterday" by default
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Select the appropriate date range from the dropdown
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Select "Run Report"
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Options for the report once it's run
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Sort the columns by clicking on the column title
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Export the report as a CSV and upload it where desired​
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Copy and paste straight from reports into a formatted spreadsheet​​
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How to save a Report
Saving a report setting
If you find yourself creating the same report every day (e.g., Usage report for Yesterday) you can save these report settings for quick and easy access.
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Log in to the reports portal at identity.19labs.com/login/rp
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Select "Create Report"​​​
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Generate for is "Devices" by default. Select "Careprovider" if appropriate.
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Note: if you manage only 1 Deployment, this option may be hidden.​
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Report type is "Usage Report" by default.
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Select the appropriate option from the dropdown:​
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Usage​
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Calls
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Ops
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Events
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Adverse
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Forms
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Date range is "Yesterday" by default
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Select the appropriate date range from the dropdown
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Select "Remove Inactive Devices" if desired
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Select "Run Report"
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Select "Save Report"​​
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Give the report a meaningful name. E.g., Usage report - Yesterday​​​
How to use a saved Report
Saving a report setting
If you find yourself creating the same report every day (e.g., Usage report for Yesterday) you can save these report settings for quick and easy access.
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Log in to the reports portal at identity.19labs.com/login/rp
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From the Dashboard, select your saved report from the list​​
That's it! The report will run with the settings that were saved.
How to export a Report
Export a report
If you would like to save a report, there are a few ways to do this.
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Run the report - how to​​
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Export the report
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Option 1: Click the "Export" button on the top right of the report
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This will export a CSV file
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You can open this in your preferred spreadsheet program (Excel, Google Sheets etc.)
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Option 2: Copy the report directly from the page into your preferred spreadsheet program​
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In your preferred program, use conditional formatting, filters, and other visual queues to call out specific information
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