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GALE | Release Overview

This page contains a history of our past releases, as well as features, fixes, and known issues regarding the most current version of GALE. ​

Current Release: 1.20.2/1.20.3

Please note: If you have not received an update to 1.20.3, this is likely because we have found an issue updating the devices you have deployed. We are working hard to resolve this issue and ensure everyone receives this update. Please contact us if you have any questions.

Release Overview

GALE App Features & Fixes

Main Features​

 

​1.20.3

  • Support and improvements for Jumper weight scales

  • External Form: Launch an external form on GALE when the Form Tile is selected

 

1.20.2

  • Forms

    • Notifications when a Form is submitted

    • Separate Clinics & Forms tabs

    • Signature field for forms

    • Reformat PDF for readability

    • Header image

  • If configured, Record and upload Zoom call audio

  • Zoom external camera options

    • Display the name of the external camera in the list option

    • Allow the operator to take an image while remaining in Zoom

  • Support and improvements for Omron Blood Pressure cuffs

  • Patient Profile refactor

Main Bug Fixes

 

1.20.3

  • Zoom screen share - GALE can see the screen when a remote presenter is sharing

  • Upload Encounter if the user takes measurements and selects “save” from the menu

  • Send Exam Camera events if the user selects “close camera”

  • Send External App events if the app is selected from the Menu in Zoom

  • Send Manual entry sensor events

  • Attach External app measurements with PDF summary

  • Crashes

1.20.2

  • Camera instability re: Lenovo P12 - affects all cameras and tablets

  • Sync on restart/power up restored

    • Every time GALE starts up, the configuration will be synchronized​

  • Update notification templates so WhatsApp receives messages

  • Form questions are in the correct order in the response and on the PDF

  • Crashes

Web App Features & Fixes

Deployment Management System (DMS)

 

1.20.3

  • Form Tile

    • Descriptions for ease-of-use

    • Allow a user to configure an external form that is launched on GALE when the Form Tile is selected

 

1.20.2

  • Configure separate Forms from Clinic's page

  • Form builder/editor

    • Bug fixes

    • Add a Signature field

  • Form “Clinic” tile

    • Add recipients for email, SMS, and WhatsApp

    • Define a form header image

  • Configure Auto-Record Zoom Audio

    • Add keys at the Care Provider or Clinic level

    • Enable automatic recording per clinic

Insights / Call Center
  • A reminder for the user to refresh their page if they don’t see an expected call

Remote Patient Portal (XMR)
  • Do not require an XMR user to be subscribed to a Clinic. Use “Call Center” credentials

  • Allow the user to use "Enter" or "Return" using the keyboard when searching for a patient

  • Separate Documents and Forms into 2 tabs

  • Patient Profile

    • The most recent encounter and observation is at the top

  • Clinical notes

    • Allow users without a clinic assigned to add a note

    • Allow users to copy and paste into notes

    • Allow line breaks in a clinical note

    • Remove "last updated" - can't update a note

  • Tables

    • Wrap text in table columns so it doesn't overlap

    • Remove dropshadow

    • Columns are sortable

  • Users can "save" a profile on GALE to upload an encounter

  • Encounters

    • Remove the entire history of Documents and Images and only show encounter-specific documents

    • Stack form responses (instead of side by side with horizontal scroll)

    • Remove the clickable response of table rows

  • Documents/Forms

    • Fix the zoomed-in preview on the documents/forms page

  • Security: The site will time out after inactivity, and the user will be logged out

API
  • Insights link

Reports
  • Usage report additions

    • Forms

    • Kosmos Ultrasound

    • QT Medical ECG

NEW: Rural Information System (RIS) 
  • Remotely manage Points of Interest for each Care Provider

  • POI details

  • Community Members

  • Images

  • Map overview of GALE devices

  • Contact us to request a demonstration

Things to note

An external form will not be displayed if GALE is not updated to 1.20.3. What will happen is: 
  • If a GALE form is not defined in the dropdown: the external form will not open (less confusing, ideal for usability)

  • If a GALE form is defined in the dropdown: display a form that is defined from the dropdown on the Form Tile page.

Changes that are due to Android or Tablet updates
  • Sharing a screen from Zoom has changed. More information

    • Press Share Screen on the top Menu, Go to Measurements page on a sensor, or Measurement History at the bottom of the menu

    • Select “Entire Screen”

    • Wait - it may take a long time to share the screen (could be up to 10s)

  • Permissions

"Unplug to Finish" Otoscope

On some otoscope and exam camera activities, you may be prompted to unplug the camera to finish (close) the exam. Simply unplug/detach the camera from the USB port on the GALE tablet. Video Example

“Capture screen” option

The "Capture Screen" option in the Floating Call button has been temporarily removed to prevent a crash. This option will be reintroduced with the next release.

“Custom Streaming Service” Zoom message

This message will appear on Zoom for both the Provider (web or desktop app) and GALE (menu > Apps). This is because of a feature added that, if configured, allows GALE to automatically record and upload the audio from the encounter.

 

NOTE: This is a configurable option. GALE will not record or upload any audio unless specified and configured to do so by a deployment administrator.

  1. Provider Zoom

  2. GALE Zoom

Known issues: GALE Application

Our priority is to deliver reliable, stable software to ensure your experience is as seamless as possible. That said, technology isn’t perfect, and neither are we. We’re committed to being transparent about the issues we’re aware of, and we want to assure you that we’re actively working to resolve them as quickly as we can!

Usability

Issue: Jumper scale: measurement is not sent to Provider Zoom chat during a call

Resolve: View the measurement on the Zoom overlay or Insights

Issue: Measurements are not displayed in the Zoom sensor panel if Insights is accessed while the sensor is running.

Resolve: Restarting the panel will resolve the issue. 

 

Issue: Sending too many PDFs from Profile ends up with templates being blocked on Twilio due to marketing, even though the template is still classified as Utility.

Issue: On an Encounter, the Visit Summary PDF is not attached.

Resolve: Find the summary on the Visit Summary tab

 

Issue: "Health records not synced" pop-up may remain on the screen while completing an encounter offline

Resolve: Press “ok” and then “log out” again to log out or turn the tablet off

 

Issue: Intake may be shown when navigating back to GALE when in a Zoom call

Resolve: Tap “Back to call” in the floating call button or “Clinics” on the bottom navigation

 

Issue: The Privacy filter in Patient Profile shares the entire measurement history to Insights. Cannot restrict measurement access

Resolve: This only affects patient profiles, not guest encounters

 
Crashes

Crash: Using the Otoscope or Exam Camera immediately after the GALE device wakes from a black screen will cause the measurement to crash if it is performed in the first session or encounter initialized after wake-up.

Resolve: Wake up the device using the side button on the GALE tablet > begin a guest session > end the guest session > begin another session. Or, if you experienced the crash, begin a new session immediately. Don't turn off or restart your device.

Note: This does not appear to affect all devices. If you have not seen this issue, your device may not be affected.​ See video

Crash: “Capture Screen” with the floating call button

Resolve: Option removed until the fix is implemented

The following are specific to deployments enabled with Patient Profiles

Crash: Popup fragment crashes

Resolve: Outside a user session - do not affect the user experience

 

Crash: Press “End Session” on a timeout popup while in a logged-in encounter

Resolve: upgrade 1.20.3

 

Crash: Opening a PDF from patient profile after upgrading.

Resolve: On the “Search for patient” popup, press the red (x) and search for the patient again. Re-load the patient and the issue should not occur again.

If you are experiencing a specific issue, please Submit a Support Ticket

GALE Release Documents

1.20 Patch - September 2025

Support for Jumper Weight Scale • External form support • Bug fixes

1.20 patch release is a minor release between major releases. 

1.20 - July 2025

Forms configurable page, notifications, signature option, PDF formatting improvements • Zoom camera selection • Support for Omron Blood Pressure cuffs • Camera stability • Insights API • NEW: Rural Information System

1.19 / 1.18 - December 2024

Customizable forms • Restructured Patient Profile for Medical Record Support • Update Zoom SDK and library with a fix to support external cameras • Federated Authentication for Web Applications

1.18 was a preliminary release for testing specific features and was not available for all Deployments. 

1.17 - March 2023

Sensor integrations • Indicate Provider Availability • Deployment Management admin features and security • Wellness API improvements

1.16 - December 2022

Pre-visit chat improvements • Confirmation upon ending a session

1.15 - March 2022

Sensor integrations • Zoom menu to control and view sensors • Meeting security • FHIR support for API • Insights improvements • Report Application

1.13 / 1.12 patch - April 2021

Sensor integrations • Save stethoscope recordings • Language improvements • Provider Profile improvements • Add patient details to incoming call • Local user backups

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