GALE Documents

Network Requirements

The following document outlines the network requirements for services used by the Gale platform. Failure to meet these requirements may cause an interruption in service and possible unexpected behavior.

Devices that have been in storage

If you are ready to use or deploy units that have been in storage for any length of time, please complete the following checklist when devices have reached their final destination for deployment.

Printing from GALE

The following document outlines how to enable printing from GALE. GALE is set up by default to use Android print services, but occasionally additional network adjustments need to be made.

Stethoscope Troubleshooting

The Stethoscope is quite often the most tricky device to use. If you are having troubles hearing the stethoscope or the audio is too quiet, please try the following tips and tricks.

American Well Health Hub FAQ

If you have an American Well, Health Hub deployment, please refer to this documentation for common issues reported by users, sensor error codes, and how to connect to a network.