GALE | Release Overview
This page contains a history of our past releases, as well as features, fixes, and known issues regarding the most current version of GALE.
Upcoming Release: 1.20.5
Please note: since our previous major release (1.20.2), we issued a minor update (1.20.3) that was only provided to deployments affected by the relevant fixes. If your deployment did not receive this update, it’s because the changes were not critical for your deployment. All major known issues have been resolved with this release.
For specific details on what was included in the previous release, please see the 1.20.3 release notes document. Those changes, and the following issues, are included with the 1.20.5 release. Please contact us if you have any questions.
Release Overview
GALE App Features & Fixes
Main Features
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Support and improvements for Jumper weight scales
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External Form: Launch an external form on GALE when the Form Tile is selected
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Users may fill out a form without having to log in (affects XMR deployments only)
Main Bug Fixes
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Zoom screen share - GALE can see the screen when a remote presenter is sharing
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Upload Encounter if the user takes measurements and selects “save” from the menu
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Send Exam Camera events if the user selects “close camera”
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Send External App events if the app is selected from the Menu in Zoom
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Send Manual entry sensor events
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Attach External app measurements with PDF summary
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Using an otoscope or exam camera immediately after waking up the tablet (affects a select number of devices only)
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DPC
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Update that enables GALE to download in a timely manner on a good network
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Update that enables GALE to install external apps if defined
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XMR
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Loading various Patient profiles
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Automatically change uppercase to lowercase when logging in to prevent failures
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Crashes
Web App Features & Fixes
Deployment Management System (DMS)
Form Tile
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External Forms: Allow a user to fill a web-based form that is launched on GALE when the Form Tile is selected.
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Login toggle: Determine if a form requires the user to log in before they can fill/submit it (affects XMR deployments only)
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Automatically select PDF as the delivery type if a recipient is specified
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Descriptions for ease-of-use
Insights
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Prompt a profile save and synchronization (affects XMR deployments only)
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Upload “Notes for Patient” as Clinical notes (affects XMR deployments only)
Reports
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Forms Report: Run a report for a device or multiple devices with details such as:
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Form name
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Submitted or cancelled
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Run Multiple Care Providers at once
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“Show All” rows for a report instead of capping at 100
Remote Patient Portal (XMR)
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Allow the Clinician to create an Encounter
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Display both lbs and kg for weight observations
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Allow a user to edit a clinical note for a short period of time after submitting it (to amend small mistakes made only at the time of the encounter)
NEW: Rural Information System (RIS)
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Remotely manage Points of Interest for each Care Provider
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POI details
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Community Members
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Images
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Map overview of GALE devices
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Contact us to request a demonstration
Things to note
An external form will not be displayed if GALE is not updated to 1.20.3. What will happen is:
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If a GALE form is not defined in the dropdown: the external form will not open (less confusing, ideal for usability)
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If a GALE form is defined in the dropdown: display a form that is defined from the dropdown on the Form Tile page.
“Capture screen” option
The "Capture Screen" option in the Floating Call button has been temporarily removed to prevent a crash. This option will be reintroduced with the next release.
“Custom Streaming Service” Zoom message
This message will appear on Zoom for both the Provider (web or desktop app) and GALE (menu > Apps). This is because of a feature added that, if configured, allows GALE to automatically record and upload the audio from the encounter.
NOTE: This is a configurable option. GALE will not record or upload any audio unless specified and configured to do so by a deployment administrator.
Known issues: GALE Application
Our priority is to deliver reliable, stable software to ensure your experience is as seamless as possible. That said, technology isn’t perfect, and neither are we. We’re committed to being transparent about the issues we’re aware of, and we want to assure you that we’re actively working to resolve them as quickly as we can!
Usability
Issue: GALE will not update when using the Update button on certain devices (Lenovo P12 Pro and Yoga).
Resolve: Contact us
Issue: The Stethoscope will not reconnect immediately after an exam
Resolve: Wait 1-2 minutes before trying to reconnect
Issue: The Stethoscope will not reconnect to GALE if you turn it off while connected
Avoid this: Press “Disconnect” on GALE before powering off the Stethoscope
If this happens: Restart the GALE tablet
Issue: Jumper scale: measurement is not sent to Provider Zoom chat during a call
Resolve: View the measurement on the Zoom overlay or Insights
Issue: Measurements are not displayed in the Zoom sensor panel if Insights is accessed while the sensor is running.
Resolve: Restarting the panel will resolve the issue.
Issue: Sending too many PDFs from Profile ends up with templates being blocked on Twilio due to marketing, even though the template is still classified as Utility.
Resolve: Limit sharing PDFs with MMS or WhatsApp. Use Email instead.
Issue: Intake may be shown when navigating back to GALE when in a Zoom call
Resolve: Tap “Back to call” in the floating call button or “Clinics” on the bottom navigation
Issue: The Privacy filter in Patient Profile shares the entire measurement history to Insights. Cannot restrict measurement access
Resolve: This only affects patient profiles, not guest encounters
Crashes
Crash: “Capture Screen” with the floating call button
Resolve: The Option has been removed until a fix is implemented
The following are specific to deployments enabled with Patient Profiles
Issue: On an Encounter, the Visit Summary PDF is not attached.
Resolve: Find the summary on the Visit Summary tab
Issue: "Health records not synced" pop-up may remain on the screen while completing an encounter offline
Resolve: Press “ok” and then “log out” again to log out or turn the tablet off
Crash: Opening a PDF from patient profile after upgrading.
Resolve: On the “Search for patient” popup, press the red (x) and search for the patient again. Re-load the patient and the issue should not occur again.
If you are experiencing a specific issue, please Submit a Support Ticket
GALE Release Documents
Support for Jumper Weight Scale • External form support • Bug fixes
1.20.3 patch release is a minor release between major releases.
Forms configurable page, notifications, signature option, PDF formatting improvements • Zoom camera selection • Support for Omron Blood Pressure cuffs • Camera stability • Insights API • NEW: Rural Information System
1.19 / 1.18 - December 2024
Customizable forms • Restructured Patient Profile for Medical Record Support • Update Zoom SDK and library with a fix to support external cameras • Federated Authentication for Web Applications
1.18 was a preliminary release for testing specific features and was not available for all Deployments.